Terms of service

1. Agreement to Terms

By accessing and purchasing from the PapyriEira website ("the Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you ("Customer," "you," "your") and PapyriEira ("we," "us," "our"). If you do not agree with any part of these terms, you must not use or make purchases from our Site.

2. Description of Service

PapyriEira operates as an online retailer specializing in the sale of stationery products, including but not limited to Notebooks & Journals, File Folders & Storage, and Pens & Writing Tools. We provide product information, pricing, and facilitate transactions for the purchase and delivery of these goods to customers.

3. Orders and Purchases

All orders placed through the Site are offers to purchase our products. We reserve the right to accept or decline any order at our sole discretion for any reason, including limitations on product availability, errors in product or pricing information, or issues identified by our fraud prevention protocols. Your order is deemed accepted only when we send you a shipment confirmation email.

4. Pricing and Payment

All prices listed on the Site are in the currency displayed and are subject to change without notice. You are responsible for paying all applicable taxes and shipping fees as indicated during the checkout process. Payment must be completed in full before we process and ship your order.

5. Shipping and Delivery

Shipping times and costs are estimates and may vary. PapyriEira is not liable for delays in delivery caused by third-party carriers or unforeseen circumstances. Risk of loss and title for products pass to you upon our delivery to the carrier.

6. Return and Refund Policy

We strive for complete customer satisfaction. If you are not satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange, provided the items are unused, in their original packaging, and accompanied by a valid proof of purchase. Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., wrong or defective item shipped). Refunds will be issued to the original payment method within 10-14 business days after we receive and inspect the returned item. For detailed instructions or to initiate a return, please contact our support team at [email protected].

7. Limitation of Liability

To the fullest extent permitted by applicable law, PapyriEira, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or use, arising out of or in any way connected with your access to or use of the Site, its content, or products purchased, even if advised of the possibility of such damages. Our total cumulative liability to you for all claims arising from these terms or your use of the Site shall not exceed the total amount you paid to PapyriEira for the specific product(s) giving rise to the claim in the twelve (12) months preceding the event giving rise to liability.

8. Intellectual Property Protection

All content on the PapyriEira Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of PapyriEira or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. The compilation of all content on this Site is the exclusive property of PapyriEira. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any material from the Site without our express prior written permission.

9. User Conduct

You agree to use the Site only for lawful purposes. You are prohibited from violating or attempting to violate the security of the Site, including accessing data not intended for you or interfering with the Site's functionality.

10. Modifications to Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

11. Contact Information

For any questions regarding these Terms of Service, please contact us at: [email protected].

12. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.